Control when tracking updates become visible to customers based on each carrier's shipment status. This feature allows you to delay fulfilment updates until a shipment reaches a specific tracking.

When Fulfillment Tracking Visibility is enabled:

• Tracking information will only be displayed once the shipment reaches the configured carrier's selected status.
• You can define different visibility statuses for different carriers.
• Any carrier that is not explicitly configured will default to Delivered before fulfillment information becomes visible.
  
  

How to setup:

1. Navigate to Advanced settings page > Fulfillment Tracking Visibility.
   
   
2. Check Enable Fulfillment Tracking Visibility.
   
   
3. Select a carrier from the Carrier dropdown.
   
   
4. Choose the shipment status that must be reached before tracking updates are shown.
   
   
5. Click Add carrier to configure additional carriers if needed.
   
   
6. Save your changes.
   
   

Example Configuration

• DHL Express tracking information will only become visible once the shipment is marked as Delivered.
• USPS tracking information will become visible once the shipment reaches the Departure status.